Dave Lukas Chats with Mark Given
196: The Science of Building, Maintaining, and Repairing Trust with Serial Entrepreneur and Trust Expert, Mark Given
This week’s Misfit Entrepreneur is Mark Given. Mark is a philosopher, teacher and speaker and travels extensively helping companies, organizations, associations, educators, and individuals understand the science of building, maintaining and repairing TRUST.
He is the founder of the Trust Based Philosophy and the Trust Based Academy and best-selling author of 8 books about Trust.
He’s started and sold multiple companies and built a global brand and I’ve asked him on today to share his best wisdom on how to create, build, and grow trust as I think it is one of the most important currencies we have as entrepreneurs – and I also think it will be especially important as we get back to doing business as the global pandemic subsides.
Mark has had transformations throughout his career. He graduated from college with a music performance degree, but always wanted to be in business for himself. After traveling for music for a while, he decided to get into business doing a short stint in insurance. He then opened a small retail video rental store in 1980. He started long before Blockbuster and others. He focused on opening stores in towns with 25,000 or less people. He grew it to over 47 location in a 24 year period. He had the vision to see the changes coming with streaming and movies moving to online and sold the business long before others got out or went out of business.
He did very well on the transaction and then started into the real estate industry. But, really loved working with people and helping them. He realized that he operated for much of his life and career on a specific concept of trust. He realized that no one was teaching any science behind why trust works and how to build, maintain, and repair it.
Trust is the foundation, but it’s more than just a philosophy.
Define what trust is….
What are the 4 Facets of Trust?
At the 13 min mark, Mark gives examples of each?
How do entrepreneurs go about establishing trust and asking people to buy our products and services in the “new normal” coming out of quarantine?
How do you see the Trust Based Leader in all this?
Best advice in managing the stress of these times and ongoing?
7.5 Things to Thrive in the Next 3 Years?
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